Your privacy is extremely important to us. This Privacy Policy explains how Dunmail Systems Engineering ("we," "our," or "us") collects, uses, and protects your information when you visit our website or conduct business with us.
Information We Collect
We may collect the following information:
- Personal data (e.g. name, email address, phone number) provided by you voluntarily.
- Usage data (e.g. IP address, browser type, pages visited).
Legal Basis for Processing
We process your personal data based on the following legal grounds under UK GDPR:
- Your consent.
- Performance of a contract.
- Compliance with legal obligations.
- Legitimate interests, where applicable.
How We Use Your Information
We may use your information for:
- Providing and improving our services.
- Communicating with you (e.g., sending updates or promotional content).
- Ensuring the security of our website and preventing fraud.
Sharing Your Information
We do not sell or share your personal information with third parties, except:
- With your explicit consent.
- As required by law or to comply with legal obligations.
- With trusted service providers who assist us in operating our website or business (e.g., hosting providers).
Data Retention
We will only retain your personal data for as long as necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.
- We will retain your data for 36 months starting from the point you last contact us.
- In the case where your contact is to request removal, your data will be removed within 28 days of contact.
Cookies and Tracking Technologies
Our website uses cookies to enhance your experience and analyse site traffic. We will ask for your consent before placing any non-essential cookies on your device. You can also manage or disable cookies through your browser settings.
Read more in our Cookies Policy.
Your Rights
Under UK law, you have the following rights regarding your personal data:
- To access, correct, or delete your personal information.
- To restrict or object to any data processing.
- To request data portability.
- To withdraw consent at any time.
If you believe we have not processed your data in accordance with the law, you also have the right to complain to the Information Commissioner's Office (ICO) at ico.org.uk. We would, however, appreciate the chance to address your concerns directly before you approach the ICO.
Data Security
We take reasonable technical and organisational measures to protect your data from unauthorised access, disclosure, alteration, or destruction.
International Data Transfers
If we transfer your data outside the UK, we ensure appropriate safeguards are in place, such as UK-approved International Data Transfer Agreements (IDTA) or standard contractual clauses.
Changes to This Privacy Policy
We reserve the right to update this policy at any time. Updates will be posted on this page with a revised effective date.
Contact Us
Dunmail Systems Engineering LLP is the data controller for the information collected on this website. If you have questions or concerns about this Privacy Policy, please contact us at:
Email: enquiries@dunmailsystems.co.uk
Address: Unit 3, Venture Point, Stanney Mill Road, Chester, CH2 4NE